Everything your team needs to deliver compliant, high-quality NDIS support — from rosters and shift logs to incident tracking, participant profiles, and AI-generated documentation.
Secure by default
Today
Weekly roster
AI documentation
Shift summary generated — care notes, medication, and incidents compiled for manager review.
Why Care Confirmed
NDIS providers juggle dozens of disconnected systems. Care Confirmed replaces them all.
Rostering takes hours each week
Automated weekly rosters with shift blocks, support ratios, and auto-sync to staff calendars — built in minutes, not hours.
Incident reports get lost or delayed
Instant incident logging with automatic manager alerts, ABC charts, and end-to-end referral tracking from open to resolved.
Compliance audits are stressful and last-minute
Audit-ready documentation, compliance expiry tracking, and one-click exports — always prepared, never scrambling.
New staff take weeks to learn participant needs
AI-generated one-page profiles from uploaded care plans — communication styles, triggers, goals, and routines in minutes.
Invoicing is manual and error-prone
Auto-generate NDIS-compliant invoices from roster and shift data. No more missed hours or double-entry.
No visibility into what's happening during shifts
Real-time shift tracking with GPS clock-ins, live status updates, and instant manager visibility.
Behaviour support plans are hard to access during shifts
BSPs stored digitally and surfaced in-shift with proactive strategies, reactive strategies, and early warning signs.
Shift handovers are chaotic and incomplete
Structured handover notes that automatically prioritise incidents, medication, and behaviour before general notes.
Participant onboarding is slow and scattered across tools
End-to-end pipeline from enquiry to active — documents, quotes, SIL rosters, agreements, and rostering in one flow.
Staff availability is hard to track and assign
Weekly availability, open shift claims, and skill-based assignment — the right staff on every shift.
Filling empty shifts requires a dedicated rostering resource
Intuitive shift bidding lets staff claim open shifts themselves — shifts fill automatically without a dedicated rostering coordinator.
Expenses and travel are hard to track and claim
Mileage, fuel costs, and shift expenses logged in-app with receipt uploads and reimbursement reports.
Team communication is fragmented across apps
Team chat, direct messages, and instant shift notifications — everyone connected in one secure platform.
Participant onboarding pipelines are unstructured and docs are hard to track
A guided onboarding pipeline from enquiry to active, with instant access to every required document — quotes, agreements, care plans, and rosters all linked in one place.
No way to know if a support package is financially viable before committing
An intuitive viability tool that pulls live NDIS rates and SCHADS award pay rates with a casual staff cost template — know instantly whether a support is profitable before you sign.
The platform
Built specifically for NDIS support work — not generic project management.
Create weekly rosters with daily hours, support ratios, and service types. Auto-sync to staff calendars.
Monitor shift activity, clock-ins, locations, and participant interactions as they happen. Keep managers informed instantly.
Log incidents with severity, ABC charts, and immediate manager notifications. Keep referrals centralized.
Store, access, and surface BSPs during shifts. Link strategies to individual participants for better outcomes.
Generate detailed profiles from care plans with communication, goals, triggers, and routines. New staff onboard faster.
Track costs, generate NDIS-compliant invoices, and manage participant quotes and agreements in one place.
Let us manage the entire participant journey from enquiry through onboarding, quotes, agreements, and rostering. Full setup support included.
Comprehensive shift logging with medication administration, daily activities, and behavioural notes. Generate reports automatically.
Track staff qualifications, certifications, weekly availability, and performance. Assign shifts based on skills and preferences.
Real-time internal messaging, direct DMs, and instant shift notifications. Keep your team connected and informed.
Stay compliant with NDIS, disability standards, and worker screening requirements. Export audit-ready documentation.
Track mileage, fuel costs, and shift-related expenses. Generate reports for reimbursement and financial analysis.
Upload care plans, medical records, or BSPs. AI instantly extracts data and creates support plans, a process that typically takes hours.
The workflow
Streamlined workflows from rosters to invoicing, all in one secure platform.
Build weekly rosters with daily hours, support ratios, and NDIS service types. Staff get instant calendar alerts.
Workers log meals, medications, behaviours, incidents, and notes during shifts via phone or tablet.
Automatically generate shift documentation, invoices, and incident reports from your logged data.
In their words
"Managing rosters, shifts, and compliance used to take hours each week. Care Confirmed handles it all seamlessly. Our staff love the ease of clock-in and our docs are audit-ready."
Lisa P.
Operations Manager
"The AI-generated shift logs and automated invoicing are game-changers for a small team like ours. We've cut admin time by 70% and stay fully NDIS compliant."
Mark R.
NDIS Provider Owner
"Incident reporting is so much faster now. Managers get alerts instantly and nothing falls through. The participant profiles alone save me hours during onboarding."
Emma W.
Program Coordinator
Pricing
Every team is different. Tell us about your organisation — the number of staff, participants, and sites you manage — and we'll put together a plan that fits. No lock-in, no surprises.
Email us at care@careconfirmed.com.au and we'll respond within one business day.
Get started
Join the many person-centred organisations taking control of their compliance and operations.
Contact us